Our services

We help you make sense of the NDIS.

Our independent NDIS Plan Management and Support Coordination specialists are ready to support you to understand the NDIS, your plan and to find the best service providers for you.

Your NDIS plan covers 100% of our fee as long as it includes the support items required, ensuring no out-of-pocket expenses to you.

Need help with your NDIS plan?

If you’d like help with your NDIS plan, learn more about our services or just want some independent, honest advice, we’re always happy to have a chat. Call us on 1300 002 221 or email us at hello@instacare.com.au.

Sign up for our services

If you have ‘Improved Life Choices’ (Plan Manager / Plan Management) or ‘Support Coordination’ in your NDIS plan, join us and the Instacare team we will partner with you and support you through the NDIS.

NDIS Planning

Find out about how we can support you get prepared for your first NDIS plan or your first plan review, including:

  • Our FREE Planning Workbook – to help you plan and set your goals
  • Explain the NDIS – explain what it means for you and how it works
  • Managing your plan – explain the various options available to you

Plan Management

Find out about plan management and the amazing benefits it offers you when managing your plan, including:

  • Fast payments – we pay your providers within 7 business days* to ensure your supports are not interrupted
  • Monthly reporting – on your funding and spending
  • Personalised service – no more waiting on hold
  • Freedom of choice – use any provider for your supports
  • No cost to you – funding for this service is in addition to your support
*Assuming you have provided us with your latest plan, the invoice is correctly rendered and your budget is correctly allocated in the NDIS portal.

Support Coordination

Find out about support coordination and the how we can help you navigate the NDIS, including:

  • Individual support – we help you to navigate the NDIS
  • Faster supports – our role is to support you to quickly get your funded plan up and running
  • No cost to you – if you nominate Instacare as your preferred Support Coordinator to your planner

NDIS Planning

Find out about how we can support you get prepared for your first NDIS plan or your first plan review, including:

  • Our FREE Planning Workbook – to help you plan and set your goals
  • Explain the NDIS – explain what it means for you and how it works
  • Managing your plan – explain the various options available to you

Plan Management

Find out about plan management and the amazing benefits it offers you when managing your plan, including:

  • Fast payments – we pay your providers within 7 business days* to ensure your supports are not interrupted
  • Monthly reporting – on your funding and spending
  • Personalised service – no more waiting on hold
  • Freedom of choice – use any provider for your supports
  • No cost to you – funding for this service is in addition to your support
*Assuming you have provided us with your latest plan, the invoice is correctly rendered and your budget is correctly allocated in the NDIS portal.

Support Coordination

Find out about support coordination and the how we can help you navigate the NDIS, including:

  • Individual support – we help you to navigate the NDIS
  • Faster supports – our role is to support you to quickly get your funded plan up and running
  • No cost to you – if you nominate Instacare as your preferred Support Coordinator to your planner

Our Certifications