Instacare offers three levels support coordination with variable levels of assistance depending on your individual situation:
1. Support Connection
We can provide short-term assistance to implement your NDIS plan, including identifying service providers and negotiating Service Agreements.
2. Coordination of Supports
We can provide longer-term assistance to build your capacity to navigate the complexity of services and supports you need from a range of providers.
3. Specialist Support Coordination
If you have a more complex situation, we can provide specialist support within a specialist framework to address barriers and reduce complexity in environment. This is only funded in exceptional circumstances and is time-limited.
The NDIA will consider your circumstances and fund the most appropriate level of Support Coordination. If you’re in your first plan, and you don’t have the assistance of a Local Area Coordinator, it’s most likely that Support Connection and Coordination will be funded.
Support Coordination is all about enhancing your ability to manage and direct your own services. It provides the flexibility to help you find the community, employment and accommodation options that are right for you.
You’ll be able to take advantage of benefits such as:
- Better coordination of your range of services
- Early intervention and timely service responses
- Identification and exploration of increased support options
- Consistent monitoring of the performance of services
- Increased quality and safeguards