Terms of Use

Legal Notice

Your access to Instacare.com.au is subject to the following Terms and Conditions, which may be updated by us from time to time without notice to you. By accessing or using this Web site, you agree that you have read, understand, and agree to be bound to these Terms and Conditions, as they may be amended from time to time, as well as to the terms of our Privacy Policy, which is hereby incorporated into these Terms and Conditions. You are responsible for periodically reviewing these Terms and Conditions for applicable changes. Your use of this Web site after posting by us of any changes to these Terms and Conditions constitutes your acceptance to those changes. If you disagree with these Terms and Conditions (as they may be amended from time to time), or are dissatisfied with this Web site, your sole and exclusive remedy is to discontinue using this site.

Personal Information

Personal Information Collection Statement

To assist us (Instacare Pty Ltd – ABN: 18 620 218 209) in conducting our business functions and sending you regular communication, we need to collect personal information about you.

By providing your personal information, you agree to its use and disclosure in accordance with this statement and Privacy Policy. If you do not agree, you must not provide your personal information, and we may not be able to communicate with you or provide certain services to you.

We may disclose your personal information to other parties, including our website host or software application provider for the purposes of operating our website, third parties who provide products and services to us or through us, your authorised representatives/nominees, and representatives, agents or contractors who are appointed by us in the ordinary operation and administration of our business.

From time to time, these third parties may be located (and therefore your personal information may be disclosed) overseas, including to the USA and the Phillipines. 


Use of LiveChat 

Instacare is collecting your personal information for the primary purpose of responding to your questions and requests for information. In addition to the personal information you provide Instacare will also collect your general location, your IP address, and computer-based information through server logs, proxy logs and cookies. Instacare will also use this information to follow-up on your inquiries, send information to you, and may additionally use personal information for internal research and analysis and may contact you for this purpose. For these purposes Instacare may also provide this personal information to its contracted service providers. You are not required to provide the information requested, however if the information is not provided, Instacare may not be able to respond fully to your inquiries and provide you with information.


Terms and conditions


The content of this website is provided for information purposes only. No claim is made as to the accuracy or authenticity of the content of the website. Instacare Pty Ltd does not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided on this website or incorporated into it by reference. Information is provided on the basis that all persons accessing the site undertake responsibility for assessing the relevance and accuracy of its content.

Links to other websites are provided for your convenience only. Instacare does not endorse or accept responsibility for the material of linked websites not under the control of Instacare.

To the fullest extent permissible at law, Instacare and its officers, employees, agents and others acting under its control are irrevocably and unconditionally released from any and all liability to each person or organisation using this website as a result of any information being incorrect, incomplete or unreliable.

To clarify any material on this website, please contact Instacare by clicking here.


The information in this website is for general information only and is not intended as professional advice. It is supplied on condition that you will make your own determination as to the accuracy and usefulness of the information.

Instacare Pty Ltd reserves the right to make any changes to the information contained in and the layout of this website, including changes to its services.

Except with respect to implied warranties that cannot be excluded by law, Instacare Pty Ltd does not make any representation or warranty about the accuracy, suitability for any purpose, merchantability of, title to or usefulness of the information on and contents of this website or the services it offers.

To the fullest extent permitted by law, Instacare accepts no liability for any damages of any kind or nature, including, without limitation, direct, indirect, special, consequential or incidental damages, personal injury, lost profits or damages resulting from delay, interruption in service, viruses, deletion of files or electronic communications, or errors, omissions or other inaccuracies in this Web site or the site content, whether or not there is negligence by Instacare, arising from or in connection with the existence or use of this internet site and/or the information or content posted on this Web site, any products or services provided on or through this Web site or any linked site, or any inability to use this Web site, regardless of whether Instacare has been advised as to the possibility of such damages.