YOUR LEADING PROVIDER OF INDEPENDENT NDIS PLAN MANAGEMENT AND SUPPORT COORDINATION SERVICES

Instacare is an independent and specialist NDIS Plan Management and Support Coordination agency which provides an easy and effective way to manage your NDIS plans and funding.

Remove the time-consuming hassle of the daily administration of your NDIS funds with the support of our Plan Management team.

Choose an easier way to manage your NDIS funding, use the InstaApp, our Plan Management App and Portal and have all your plan information at your fingertips.

Our Support Coordination team partners with you to find and connect you with service providers who are the best fit for your situation.

Need help with your NDIS plan?

Want to learn more about our services or just want some impartial advice about your NDIS plan? We’re happy to help and are always available for a friendly chat. Call us on 1300 002 221 or email us at [email protected].

Sign up for our services

If you have ‘Improved Life Choices’ (Plan Manager / Plan Management) or ‘Support Coordination’ in your NDIS plan, join us and we will partner with you through the NDIS. Simply complete our online sign up form, call on 1300 002 221 or email us at [email protected].

HOW WE CAN HELP YOU

Plan Management

Find out about plan management and the amazing benefits it offers you, including:

  • Fast payments – we pay your providers within 5 business days*
  • Monthly reporting – on your funding and spending
  • Freedom of choice – use any provider for your supports
  • No cost to you – funding for this service is in addition to your support
* Subject to correct information provided and NDIS processes.

Support Coordination

Find out about support coordination and how we can help you navigate the NDIS, including:

  • Individual support – we help you to navigate the NDIS
  • Faster supports – our role is to quickly get your plan into action
  • Independent advice – we give you the choice of providers
  • No cost to you – if your plan includes funded Support Coordination

OUR EXPERIENCED NDIS TEAM HELPS YOU BY

Providing you with expert advice

Keeping you informed

Handling your NDIS administration

Helping you find reputable providers

WE ARE INDEPENDENT AND ONLY WORK FOR YOU

Most organisations that offer either Support Coordination or Plan Management also offer a range of other care services as well.

We do not provide any direct care services which means we never have conflicts of interest and we always act in an unbiased, impartial way.

We are NDIS experts and we have specialised staff which can support people with all levels of disability, including high and complex needs. We match your needs with one of our team to ensure you get the best Support Coordinator for you.

Client Feedback

"Big thank you to the Instacare Team! After being time poor for so long, it's a joy to have life balance sharing fun experiences with our son, Douglas, rather than paperwork. You have opened doors for us!
Thank you isn't enough."


- Glenice

Instacare
2018-11-09T10:41:46+11:00

- Glenice

"Big thank you to the Instacare Team! After being time poor for so long, it's a joy to have life balance sharing fun experiences with our son, Douglas, rather than paperwork. You have opened doors for us! Thank you isn't enough."

Facebook Recommendation

"Great service and up to date info delivered regularly. Very helpful with resources and plan management."


- Maureen

Instacare
2018-11-09T10:59:14+11:00

- Maureen

"Great service and up to date info delivered regularly. Very helpful with resources and plan management."

Facebook recommendation

"After having immense difficulty becoming an NDIS Applicant, Instacare have made the transition for me & my family so easy. I cannot thank them enough. I feel so supported, empowered & reassured that they will always have my best interests at heart. They have renewed my belief in the health system. Thank you ;)"


- Em

Instacare
2018-11-09T12:03:53+11:00

- Em

"After having immense difficulty becoming an NDIS Applicant, Instacare have made the transition for me & my family so easy. I cannot thank them enough. I feel so supported, empowered & reassured that they will always have my best interests at heart. They have renewed my belief in the health system. Thank you ;)"

Facebook Recommendation

"I am so glad I was referred to Instacare for plan management for my three children’s plans. From initial contact to plan execution and management I have felt fully supported. Thanks all at Instacare!"


- Susan

Instacare
2018-11-09T12:06:59+11:00

- Susan

"I am so glad I was referred to Instacare for plan management for my three children’s plans. From initial contact to plan execution and management I have felt fully supported. Thanks all at Instacare!"

Provider Feedback

"Hello Instacare Team, I simply wish to give you some positive feedback. As I have now engaged your service for two new clients, I am extremely happy with your instant response and communication. It is such a relief and “breath of fresh air” to have things happen so easily."


- Russell from Uniting

Instacare
2018-11-09T12:42:57+11:00

- Russell from Uniting

"Hello Instacare Team, I simply wish to give you some positive feedback. As I have now engaged your service for two new clients, I am extremely happy with your instant response and communication. It is such a relief and “breath of fresh air” to have things happen so easily."

Provider Feedback

" I wish all our clients were with Instacare because you guys are great – you pay quickly and sending emails like this advising why you have short paid is terrific."


- Karen from Milife-Victoria

Instacare
2018-11-09T14:00:14+11:00

- Karen from Milife-Victoria

" I wish all our clients were with Instacare because you guys are great – you pay quickly and sending emails like this advising why you have short paid is terrific."

OUR CERTIFICATIONS

DNV-GL
JAS-ANZ